FAQ
How fast is shipping?
Shipping speed depends on the item category purchased. Most product pages will have an estimated time for shipping, but most customers can expect their product to be delivered within 1-2 weeks after fulfillment.
How is the quality of the apparel?
Every single one of our products uses high-quality material that we used to finely print or embroider our designs onto. Our designs are printed/embroidered with the utmost attention to detail. We do not purchase blanks or materials from manufacturers without clear ethical compliance. Furthermore, we are committed to expanding the number of sustainable options in our store with every new collection release.
How do you make your products/designs?
Our brand is focused on bringing the art community together as a whole. We collaborate with a multitude of artists and ensure they are properly paid for their work. A lot of modern apparel lacks genuine graphic design and art, and it is our objective in reigniting that side of fashion.
As for the product material itself, we ensure only the best quality materials are used. Our catalog of products is composed of soft, comfortable, durable fabrics with excellent printing quality.
Do you accept refunds/returns?
We do offer refunds/returns, particularly, if the product is damaged, below-satisfactory, or the printing/embroidery came out poorly. We want to ensure you are very happy with your purchase, and we have a zero-tolerance policy for low-quality. For wrong sizes ordered, you can send it back to us and we will give you a 66% off discount on your next order.
If any of these are the case, please refer to our refund policy and email us at help@jackalclothingco.com.
Shipping
Shipping times
You can expect your full order to be delivered within 1-2 weeks after its fulfillment. Larger orders may be split into multiple packages due our usage of multiple storage facilities across different locales.
Order tracking
After you place an order on our store, you will receive an order confirmation email with a receipt of your order and its tracking. Once your order is fulfilled and shipped, you may return to this same email to see its delivery status.
Get in touch
If you have an issue with the status of your order delivery, please do not hesitate to reach out and we will assist you to the utmost extent.
You can reach our support team via help@jackalclothingco.com
About us
Who are we?
We are a collective of artists creating quality and ethical streetwear with variety.
Our aim is to blend art with fashion, and to empower creativity and individuality through our clothing.
Join our community today!
Why We Care
We're fueled by the belief that fashion is a medium for storytelling and self-discovery. Our commitment lies in creating a space where artists and enthusiasts can wear artwork while embracing a sense of style.
We deeply care about fostering a community that radiates acceptance, belonging, and joy, and, in doing so, we hope to continue to bring more artists to the team as we move forward.
How We plan to make it happen
We're creating a collective of talented artists who bring their unique touch to our designs. Our sleek designs will be versatile, allowing creatives to express themselves in different ways.
Introducing
AUS DER ZEIT
A bold, expressive oversized tee crafted with 100% premium-quality cotton
This is a bestseller and a personal favorite of the team.
Introducing
Desert Stinger
Uncover the mysteries beneath the sands with this sleeveless hoodie, guaranteed to catch the attention of all passers-by